Office Policies

Office Hours

We are open to serve patients, answer questions, or schedule an appointment during the following hours:

Monday – Friday: 8:30 a.m. – 4 p.m.

Appointments

Please note that all appointments require a 24-hour advance notice for cancellation. We understand that emergencies arise, but we appreciate your consideration of this cancellation policy.

A service fee may be charged for cancellations that occur within 24 hours prior to your scheduled appointment and for no shows.

Gift Certificates

Gift certificates are available for any of our services. Please contact our Office Coordinator for more information.

Referrals

Our patients are our best advertisement. We know you have many friends, relatives and associates who you may refer to us. Our greatest compliment is a referral from YOU!

Please ask about our Refer a Friend Program!

Financial

All treatments require payment at the time services are rendered. We will gladly accept cash, personal check or credit card (Amex, VISA or MasterCard) for payment of product and/or services.

In addition, we offer Care Credit for payment plans with flexible terms.

Financial Policy

We are committed to providing you with the extraordinary dermatologic care. We do not participate with commercial insurance or Medicare. Payment is due at the time services are rendered. We accept cash, check, Amex, Visa or Mastercard. Care credit also available with flexible payment terms. 

If you have medical insurance, we would like to help you receive the maximum insurance benefits. Although we do not file insurance claims, we will provide you with the necessary form (completed HCFA form) at the end of your visit so that you may obtain reimbursement directly from your insurance company. Please ask for assistance if needed.

There is a $25.00 fee for all returned checks. The fee may be higher depending on bank service fees!

Schedule a Consultation Today!

To schedule an appointment with expert Washington, DC dermatologist Dr. Melda Isaac, call  (202) 393-7546 today!

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